HP HP2-H86 : HP Managed Print Specialist Select 2019

  • Exam Code: HP2-H86
  • Exam Name: HP Managed Print Specialist Select 2019
  • Updated: Aug 04, 2026
  • Q & A: 30 Questions and Answers

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HP HP2-H86 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Managed Print Specialist Select Scope- Key features of HP Managed Print solutions
- HP MPS Select (A4) portfolio overview
Topic 2: Solution Positioning and Customer Engagement- Articulating HP MPS value propositions
- Engaging customers to identify print needs
Topic 3: Product and Solution Knowledge- Portfolio strengths including supplies and services
- Key differentiators in the HP A4 managed print offerings
Topic 4: Managed Print Services Basics- Benefits of MPS to customers and organizations
- Understanding Managed Print Services (MPS)
Topic 5: Sales and Consultative Skills- Consultative selling techniques for print solutions
- Contractual selling and value articulation

HP Managed Print Specialist Select 2019 Sample Questions:

1. Why is it important to ask your customers about their future plans?

A) to break the ice during the conversation
B) to see if they have plans to move offices or open new ones
C) to help them understand what is likely to happen and which solution is needed now and in the future
D) to uncover future projects to be involved in and then capitalize on making as much money from the customer as you can


2. What is the advantage of redeploying devices?

A) By reusing less productive devices, you maximize the convenience and help the environment.
B) Despite reducing user productivity, it helps reduce costs of less productive devices.
C) Reusing older, less productive devices are the most environmentally friendly thing you can do to help both the planet and spending costs.
D) It increases user productivity, helps reduce costs, and maximizes convenience.


3. What is a possible outcome of the BIOS and firmware being unprotected in modern-day printers?

A) Users would be able to exploit the control panel and change device settings and functions.
B) The firmware or BIOS cannot be attacked on a printer as it is different from a PC.
C) Documents left in the output tray could fall into the wrong hands.
D) Compromised firmware could open a device and the network for an attack.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: A

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