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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Hospitality Industry Landscape | 25% | - Front and back-of-house operations - Guest experience and service flow - Efficiency and revenue management |
| Consultative Sales Approach | 25% | - Objection handling and closing techniques - Needs assessment and discovery - Value proposition development |
| Retail Industry Landscape | 25% | - Inventory and workforce management - Customer experience optimization - Retail operational challenges |
| HP Retail and Hospitality Solutions Portfolio | 25% | - Software, security and service offerings - Hardware, peripherals and mobility solutions - POS systems, kiosks and digital signage |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. Which HP all-in-one systems offer a modular design with the ability to mount the I/O hub under the counter for a "clean counter" implementation? (Select two.)
A) HP Engage One Pro
B) HP Engage Go 10
C) HP Engage One
D) HP Engage One Essential
2. What is HP Partner Portal?
A) Your single, global gateway to partner marketing and sales tools assets
B) Your single, global gateway to request a special pricing and configure products
C) Your single, global gateway to partner tools and information needed to grow your business with HP
D) Your single, global gateway to marketing assets and demo equipment
3. Which types of displays does HP offer? (Select all that apply.)
A) Touch displays
B) 2x20 displays
C) 6.6" display
D) Non-touch displays
4. What does long lifecycle mean for the majority of HP Engage platforms?
A) Up to 3-year manufacturing + 3 years of service and spare parts
B) Up to 5-year manufacturing + 3 years of service and spare parts
C) Up to 3-year manufacturing + 5 years of service and spare parts
D) Up to 5-year manufacturing + 5 years of service and spare parts
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: C | Question # 3 Answer: A,B,D | Question # 4 Answer: D |
