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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: User Lifecycle Management	14%	- Configure user provisioning and deprovisioning - Handle user onboarding and offboarding - Manage user roles and admin roles - Configure single sign-on (SSO) and identity management
Topic 2: Channel & User Group Administration	28%	- Implement channel naming conventions and best practices - Convert public channels to private channels - Manage default channels and required channels - Manage user groups and channel permissions - Configure channel management policies
Topic 3: Enabling Slack Success	15%	- Use analytics and reporting to measure engagement - Create help channels for user support - Drive organizational collaboration and productivity - Promote best practices and user adoption
Topic 4: Fundamentals	9%	- Navigate the Slack Admin console - Understand Slack roles and responsibilities - Differentiate between Slack plans and features
Topic 5: App Administration	10%	- Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory - Configure app permissions and settings
Topic 6: Security	15%	- Configure domain and IP restrictions - Monitor and audit workspace activity - Manage DLP (Data Loss Prevention) and retention policies - Enable multi-factor authentication (MFA) - Configure security policies and compliance settings
Topic 7: Workspace Administration	9%	- Manage workspace settings and configurations - Understand Enterprise Grid organization vs single workspace - Configure workspace-level and org-level policies

Salesforce Certified Slack Administrator Sample Questions:

Question #1

You're an Org Owner for a financial organization's Slack Enterprise Grid.
Someone accidentally shared confidential financial statements in a public Slack channel.
You have since deleted the file; however, you want to track which users have downloaded the file from Slack.
What is the best way to do this?
(Select the best answer.)

A. Use the Audit Logs API to export the required public channel data.
B. Use the Audit Logs API to audit the file download action in the required public channel.
C. Use the Discovery APIs to export the required public channel data.
D. Use the Import/Export Data tool under workspace settings to export the required public channel data.

Reveal Solution Discussion 0

Correct Answer: B 🗳️