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Salesforce Plat-Arch-203 Exam Syllabus Topics:

Section	Weight	Objectives
Identity and Single Sign-On	30%	- Salesforce as an Identity Provider 1. Given a scenario, determine the most appropriate flow type to recommend when implementing an OAuth solution where Salesforce is providing identity to a third party (User-Agent, Web Server, JWT, etc.) 2. Describe the role(s) Connected Apps play when Salesforce needs to provide identity to a third-party system 3. Describe the various implementation concepts of OAuth (scopes, secrets, tokens, refresh tokens, token expiration, token revocation, etc.) 4. Given a scenario, recommend the Salesforce technologies that should be used to provide identity to the third-party system (Canvas, Connected Apps, App Launcher, etc.) - Identity Management Concepts 1. Given a scenario, troubleshoot common points of failure that may be encountered in a single sign-on (SSO) solution (SAML, OAuth, etc.) 2. Describe common authentication patterns and understand the differences between each one 3. Describe how trust is established between two systems 4. Describe the building blocks that are part of an identity solution (authentication, authorization, and accountability) and how you enable those building blocks using Salesforce features 5. Given a scenario, recommend the appropriate method for provisioning users in Salesforce - Accepting Third-Party Identity in Salesforce 1. Describe the components of an identity management solution where Salesforce is accepting identity from a third party 2. Given a scenario, recommend the appropriate method of SAML initiation to fulfill the requirements (SP-init, IdP-init) 3. Given a scenario, recommend the appropriate authentication mechanism when Salesforce needs to accept Third-Party Identity (Enterprise Directory, Social, Community, etc.) 4. Describe the components of a Delegated Authentication solution 5. Describe the risks of implementing delegated authentication
Access Management	30%	- Community (Partner and Customer) 1. Given a scenario, determine the appropriate method for provisioning external users (self-registration, just-in-time, etc.) 2. Describe the role of community licenses in identity and access management 3. Given a scenario, recommend the appropriate authentication mechanism for community users 4. Describe the capabilities and limitations of identity verification for external users - Salesforce Identity 1. Describe the role(s) Identity Connect plays in an Identity Management solution 2. Given a scenario, recommend the most appropriate Salesforce license type(s) to support the identity requirements
Integration	15%	- Identity Integration Concepts 1. Describe the role of My Domain in identity and access management 2. Given a scenario, recommend the appropriate integration approach for identity solutions 3. Describe how to integrate Salesforce with external identity providers and directories 4. Given a scenario, recommend the appropriate federation strategy
Security and Compliance	25%	- Access Management Best Practices 1. Given a scenario, determine the most appropriate Two-Factor Authentication mechanism for an identity solution 2. Describe the risks that Two-Factor Authentication mechanisms aim to mitigate 3. Given a scenario, identify the risks and mitigation strategies that session security and Two-Factor Authentication enable (High Assurance Sessions, 2FA, etc.) - Security Best Practices 1. Given a scenario, recommend security controls to protect identity and access solutions 2. Describe the security capabilities of the Salesforce Platform related to identity and access management 3. Describe how to audit and monitor identity-related activities

Salesforce Certified Platform Identity and Access Management Architect Sample Questions:

1. Universal Containers (UC) has decided to replace the homegrown customer portal with Salesforce Experience Cloud. UC will continue to use its third-party single sign-on (SSO) solution that stores all of its customer and partner credentials.
The first time a customer logs in to the Experience Cloud site through SSO, a user record needs to be created automatically.
Which solution should an identity architect recommend in order to automatically provision users in Salesforce upon login?

A) Custom middleware and web services
B) Just-in-Time (JIT) provisioning
C) Custom login flow and Apex handler
D) Third-party AppExchange solution

2. Northern Trail Outfitters (NTO) uses the Customer 360 Platform implemented on Salesforce Experience Cloud. The development team in charge has learned of a contactless user feature, which can reduce the overhead of managing customers and partners by creating users without contact information.
What is the potential impact to the architecture if NTO decides to implement this feature?

A) Custom registration handler is needed to correctly assign External Identity or Community license for the newly registered contactless user.
B) If contactless user is upgraded to Community license, the contact record is automatically created and linked to the user record, but not associated with an Account.
C) Passwordless authentication can not be supported because the mobile phone receiving one-time password (OTP) needs to match the number on the contact record.
D) Contactless user feature is available only with the External Identity license, which can restrict the Experience Cloud functionality available to the user.

3. Which three types of attacks would a 2-Factor Authentication solution help garden against?

A) Network perimeter attacks
B) Phishing attacks
C) Dictionary attacks
D) Man-in-the-middle attacks
E) Key logging attacks

4. Containers (UC) uses a legacy Employee portal for their employees to collaborate. Employees access the portal from their company's internal website via SSO. It is set up to work with SiteMinder and Active Directory. The Employee portal has features to support posing ideas. UC decides to use Salesforce Ideas for voting and better tracking purposes. To avoid provisioning users on Salesforce, UC decides to integrate Employee portal ideas with Salesforce idea through the API. What is the role of Salesforce in the context of SSO, based on this scenario?

A) Connected App, because Salesforce is connected with Employee portal via API.
B) An independent system, because Salesforce is not part of the SSO setup.
C) Identity Provider, because the API calls are authenticated by Salesforce.
D) Service Provider, because Salesforce is the application for managing ideas.

5. A company's external application is protected by Salesforce through OAuth. The identity architect for the project needs to limit the level of access to the data of the protected resource in a flexible way.
What should be done to improve security?

A) Define a permission set that grants access to the app and assign to authorized users.
B) Create custom scopes and assign to the connected app.
C) Leverage external objects and data classification policies.
D) Select "Admin approved users are pre-authorized" and assign specific profiles.

Solutions:

Question # 1
Answer: B

Question # 2
Answer: D

Question # 3
Answer: A,C,E

Question # 4
Answer: B

Question # 5
Answer: B