] HP2-B102 Learning Materials: HP Imaging and Printing Sales Fundamentals Exam - HP2-B102 Actual Lab Questions

HP Imaging and Printing Sales Fundamentals : HP2-B102

  • Exam Code: HP2-B102
  • Exam Name: HP Imaging and Printing Sales Fundamentals Exam
  • Updated: Aug 26, 2026
  • Q & A: 63 Questions and Answers

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HP HP2-B102 Exam Syllabus Topics:

SectionWeightObjectives
Sales Process and Techniques25%- Upselling and cross-selling strategies
- Consultative sales methodology
- Handling objections and competitive positioning
Industry Trends and Customer Needs20%- Customer business challenges and pain points
- Imaging and printing market trends
- Identifying customer segments and requirements
Solutions and Services25%- HP managed print services (MPS)
- Value-added services and support offerings
- Software tools and management utilities
HP Imaging and Printing Technologies & Products30%- HP hardware and MFP solutions overview
- HP laser and inkjet printing technologies
- HP supplies portfolio and cartridge technology

HP Imaging and Printing Sales Fundamentals Sample Questions:

Question 1

Why is securing an imaging and printing device important to a business?

A. An unsecured imaging and printing device allows users to modify their privileges in Active Directory.
B. Securing the imaging and printing device simplifies the process of outsourcing printing.
C. An unsecured imaging and printing device is an open port to the businesses network for internal and external hackers.
D. An unsecured imaging and printing device is vulnerable to physical damage


Question 2

What should a business do before deciding to print in-house?

A. Hire a local print shop employee on a contract basis to help develop in-house material
B. Find a contractor to create the design
C. Use the HP Print Cost Calculator to determine if printing a job in-house is cost-effective
D. Determine if they can get a bulk discount on glossy paper


Question 3

What are the two basic selling methods employed in imaging and printing sales? (Select two.)

A. Contractual
B. Transactional
C. Commission
D. Group
E. Try and buy


Question 4

What is the difference between HP ColorSphere Print Cartridges and other brands or remanufactured print cartridges?

A. HP ColorSphere Print Cartridges contain up to 70% of the imaging system.
B. Remanufactured print cartridges print faster
C. HP ColorSphere Print Cartridges are less expensive.
D. There is no difference.


Question 5

A network manager is in charge of a fleet of 155 imaging and printing devices The manager wants to know which devices are used the most in order to optimize usage by redeploying the imaging and printing fleet. Which tool should the network manager use to find this information efficiently?

A. HPOXP
B. HP Universal Print Driver
C. HP Embedded Webserver
D. HP Web Jetadmin


Solutions:

Question 1
Answer: C
Question 2
Answer: C
Question 3
Answer: A,B
Question 4
Answer: A
Question 5
Answer: D

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