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NEW QUESTION 39
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
- A. Correct their personal entry in the system directory.
- B. Create personal short codes.
- C. Button programming
- D. Modify their personal directory.
Answer: A,C
NEW QUESTION 40
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
- B. To IP Office and anchored In IP Office: A-6
- C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- D. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
Answer: A
NEW QUESTION 41
Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. Web Chat
- B. Scanned Documents
- C. Predictive Outbound
- D. MMS Text Messages
Answer: A,B
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101059091
NEW QUESTION 42
One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?
- A. Linux servers
- B. CentOS servers
- C. SCN IP500 V2
- D. Expansion IP500 V2
Answer: A
NEW QUESTION 43
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
- D. IP Office uses many of the same components and applications such as SBCE and System Manager.
Answer: D
NEW QUESTION 44
Refer to the IT-FAC scenario and exhibits.
The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It utilizes the WiFi network of APs.
- B. It uses a line of ruggedized endpoints.
- C. It supports off-premise connectivity.
- D. It operates on a separate DECT network.
Answer: A,B
NEW QUESTION 45
Current trends in the midsize segment can be grouped into four areas: IT (Information Technology), collaboration and engagement, workforce, and cloud communications.
In the area of cloud communications, which characteristic is associated with midsize businesses?
- A. They will gain greater flexibility.
- B. They decrease solution complexity by reducing features.
- C. They can shift to cloud storage for data and Information.
- D. They Improve and extend the mobile infrastructure.
Answer: A
NEW QUESTION 46
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
- A. IP Office and ACCS can be virtualized only using the same VMware host server.
- B. If the ACCS is using a hardware appliance the IP Office can be virtualized.
- C. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
- D. IP Office and ACCS can be virtualized only using separate VMware host servers.
Answer: B
NEW QUESTION 47
With the Avaya IX Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?
- A. Business
- B. Plus
- C. Basic
- D. Platinum
Answer: C
NEW QUESTION 48
You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?
- A. A design diagram for each person
- B. An architectural diagram for each person
- C. A single architectural diagram
- D. A single design diagram
Answer: B
NEW QUESTION 49
Refer to the Scenario: IT-FAC.
IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?
- A. Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
- B. Add an E1 or T1 line with a combo card.
- C. Add a second Portwell SBCE to provide High Availability (HA).
- D. Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.
Answer: B
NEW QUESTION 50
With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?
- A. 50 viewers
- B. 100 viewers
- C. 25 viewers
- D. 500 viewers
Answer: D
NEW QUESTION 51
For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?
- A. Video room systems as participants
- B. Web browser connectivity
- C. Live broadcast for 750 viewers
- D. Recording and playback
Answer: A
NEW QUESTION 52
You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?
- A. Hybrid Cloud
- B. On-Premise
- C. Private Cloud
- D. Public Cloud
Answer: C
NEW QUESTION 53
Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?
- A. More tech savvy workers are working in the midsize segment.
- B. Employees want access to tools to be more self-sufficient.
- C. The number of users outside of the office is increasing.
- D. Employees are requesting company provided mobile devices.
Answer: A
NEW QUESTION 54
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
- A. A high availability deployment on three Dell servers
- B. A virtualized high availability Hyper-V deployment
- C. A high availability deployment on two Portwell Cad servers
- D. A high availability deployment on two Dell servers
Answer: C
NEW QUESTION 55
With Avaya Spaces, which statement is true about the what users can do?
- A. Guest level users can only text chat other users.
- B. Only the Owner/Admin level users can video call.
- C. All levels of users can text chat and video call.
- D. Only Member level users and above can video call.
Answer: D
NEW QUESTION 56
Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?
- A. J129
- B. J179
- C. J139
- D. J169
Answer: A
NEW QUESTION 57
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. No additional user licenses
- B. 16 additional Mobile user licenses
- C. Six additional Power user licenses
- D. 16 additional Office user licenses
Answer: D
NEW QUESTION 58
What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?
- A. It has a smaller touch screen.
- B. It is not an all glass device.
- C. It has visible mechanical buttons.
- D. It does not Include a camera.
Answer: D
NEW QUESTION 59
You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.
Based on this configuration of endpoints and users, which ports are required?
- A. Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch
- B. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch
- C. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch
- D. Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch
Answer: B
NEW QUESTION 60
Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?
- A. Avaya Communicator
- B. Agent Desktop Display
- C. Avaya Agent Desktop
- D. one-X Agent
Answer: A
NEW QUESTION 61
A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
- A. The Avaya Secure Access Link (SAL)
- B. VPN access to the corporate network and a web browser
- C. VPN access to the corporate network and an IP Office System Monitor
- D. VPN access and the System Status tool
Answer: C
NEW QUESTION 62
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