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HP HP2-B116 Exam Syllabus Topics:

HP Selling HP Document Solutions Sample Questions:

Question 1

When a salesperson approaches a customer about the need for print management solutions, which issues should be discussed?

A. the need to print specific font and printing checks with special inks and toners
B. protection of intellectual data form research and development, and finances
C. customization of document output for specific process steps
D. resource constraints, decreasing budgets, adapting to change, and ROI

Question 2

How does do some copier manufacturers obtain the customer's commitment to take their solution proposals seriously?

A. They gain a commitment from the customer to present their findings to the purchasing department.
B. They secure an executive audience for the presentation of their executive summary.
C. They draft an agreement to buy up any existing copier contracts from the customer.
D. They secure a meeting of all the users toestablish their "pain points."

Question 3

What can be included in an overall definition of a workflow solution?

A. device utilization and total cost of document production
B. the security of documents and the total cost of print management
C. the management of printer infrastructure and balanced deployment
D. the operational aspects of workplace processes and how each task is structured

Solutions: