Avaya 3601 : Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Exam

  • Exam Code: 3601
  • Exam Name: Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Exam
  • Updated: Aug 09, 2026
  • Q & A: 70 Questions and Answers

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Avaya 3601 Exam Syllabus Topics:

SectionWeightObjectives
VSP 9000 System Architecture & Hardware20%- System initialization and boot process
- Hardware components and modules
- Control plane and data plane operation
- Redundancy and high availability mechanisms
Maintenance & Systematic Troubleshooting15%- Performance monitoring and optimization
- System recovery and failover testing
- Fault isolation and log analysis
- Troubleshooting methodology and tools
Layer 2 Protocols & Troubleshooting20%- Link aggregation and redundancy
- Spanning Tree protocols and SLPP
- Layer 2 connectivity issue resolution
- VLANs, trunking, and SMLT/IST
Software Management & Configuration20%- Configuration file management and synchronization
- ACLI command usage and system monitoring
- Key Health Indicators (KHI) and logging
- Software installation and upgrade procedures
Layer 3 Routing & Services25%- Static routing, OSPF, IS-IS, and BGP
- VRF and virtual routing
- Route redistribution and filtering
- Multicast routing protocols (PIM, IGMP)
- Routing protocol troubleshooting

Avaya Virtual Services Platform 9000 Maintenance and Troubleshooting Sample Questions:

1. A customer has VSP 9000, and wants to switch from High Availability (MA) Mode, also called Hot Standby, to Warm Standby. Which reboot is required after a switch between modes?

A) Reboot the Backup CPU.
B) Do a cold reboot of theVSP9000.
C) Reboot the Master CPU.
D) Reboot Doth CPUs.


2. Which multicast activity should be configured on the edge?

A) Open Shortest Path First (OSPF)
B) Internet Group Management Protocol (IGMP) Snooping and Proxy
C) Distance Vector Multicast Routing Protocol (DVMRP)
D) Protocol Independent Multicast - Sparse Mode (PIM-SM)


3. Avaya recommends enabling Simple Loop Prevention Protocol (SLPP), with a threshold of 5, as added protection against possible loops in the core. Where is SLPP enabled?

A) on all VLANs on the Switch Cluster except forIST VLAN
B) on all non-SMLTports in the VSP 9000
C) on all SMLT ports in the VSP 9000 except the IST ports
D) globally


4. There is indication of traffic loss in the VSP 9000.
What is the first thing a technician should do to determine the cause of this problem?

A) Check the traffic counters.
B) Check the projected traffic levels.
C) Ensure that sufficient ports are active.
D) Ensure all the cards are up.


5. The network was scheduled for some additional network configuration in the distribution and core switch clusters. The engineer completed the configuration and tested the additional VLANs, along with IP addressing and dynamic routing. All of the tests passed for the new addition in the core, distribution and the edge. A few days later a service rail was logged with the service center regarding the recently added changes to the network. The clients in the new subnet are unable to connect to the new service. Which tools and techniques should be used to resolve the problem?

A) The firsttest is to examine the Forwarding Data Base (FDB) on all of the switches between the source and destination.
B) Review the problem statement, and gatherinformation on wh3t is working and what is notworking.
C) The first test is to do a ping test to the source and destination from any station in the network.
D) Always review the logs forthe core,distribution and edge devices looking for traps.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: D

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