Salesforce Certified User Experience Designer : User-Experience-Designer

Exam Code: User-Experience-Designer
Exam Name: Salesforce Certified User Experience Designer
Updated: Sep 01, 2026
Q & A: 212 Questions and Answers

About Salesforce User-Experience-Designer Exam Questions

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Salesforce User-Experience-Designer Exam Syllabus Topics:

Topic	Details
Topic 1	UX Fundamentals: This topic equips UX designers to identify the appropriate UX methods for defining optimal user experiences. It explains the influence of corporate branding and styling on user interfaces and highlights key design principles and tools to ensure accessibility and engagement. Additionally, the fundamentals of mobile UX design are covered.
Topic 2	Discovery: In this topic, UX designers explore research methodologies and tools essential for designing solutions tailored to specific business requirements. The topic emphasizes gathering and planning strategies based on current user experiences. It highlights key Salesforce UX personas, their typical processes, and the value Salesforce can bring to enhancing user experiences.
Topic 3	Declarative Design: This topic provides UX designers with insights into core Salesforce objects and their impact on user experiences. It covers declarative features to enhance information architecture, optimize user flow, and improve efficiency in multi-step processes. Additionally, it includes guidance on global configurations, onboarding, support options, and applying branding to Salesforce solutions.
Topic 4	Testing: In this topic, UX designers delve into methods for validating and testing designs with end users. The segment discusses optimal testing techniques to refine user experiences and managing design changes effectively. It ensures UX designers are prepared to implement user feedback for continual improvement in their solutions.
Topic 5	Salesforce Lightning Design System (SLDS): This topic introduces UX designers to SLDS and its purpose in creating consistent designs within the Lightning Experience. It explores leveraging out-of-the-box configurations and customizing components to align with SLDS principles. Designers gain the knowledge to maintain cohesion and functionality across customized Salesforce environments.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-ux-designer---Plat-UX-101

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