The benefit in Obtaining the MB2-718 Exam Certification
- After completion of Microsoft Certified Professional Certification candidates receive official confirmation from Microsoft that you are now fully certified in their chosen field. This can be now added to their CV, cover letters and job applications.
- Organization owners invest a lot in their employees when it comes to their training with the goal of making them quicker, more efficient, and more knowledgeable about their role. Certified Professional will reduce the time he spends on tasks, meaning he can get more done this could help reduce company downtime when repairing faults on a system or fixing hardware problems.
- Becoming Microsoft Certified Professional means one thing you are worth more to the company and therefore more to yourself in the form of an upgraded pay package. On average a Microsoft Certified Professional member of staff is estimated to be worth 30% more to a company than their uncertified professionals.
- When Candidates applying for a job or looking to promotion in their current position, a Microsoft Certified Professional certification in the field in which Candidates are applying will put you at the top of the list and make them a desirable candidate for employers.
- Candidates will get in-depth knowledge by completing the courses along with the access to revision materials for 6 months upon completion means they will have a wider skill set when it comes to the various technologies and systems than an uncertified professional. Certified Professional in this particular skill set is 74% more efficient when it comes to completing their tasks in a timely well-executed manner.
Reference: https://www.microsoft.com/en-us/learning/exam-mb2-718.aspx
Microsoft Dynamics 365 for Customer Service Exam Certification Details:
| Schedule Exam | Pearson VUE |
| Sample Questions | Microsoft Dynamics 365 for Customer Service Sample Questions |
| Duration | 120 mins |
| Number of Questions | 40-60 |
| Exam Code | MB2-718 |
| Passing Score | 700 / 1000 |
| Books / Training | 81057: Agent Enablement in Microsoft Dynamics 365 for Customer Service 81058: Service Intelligence in Microsoft Dynamics 365 for Customer Service 81063: Voice of the Customer in Microsoft Dynamics 365 for Customer Service 81064: Microsoft Dynamics 365 Unified Service Desk For Customer Service 81065: Microsoft Dynamics 365 for Field Service |
| Exam Name | Microsoft Certified Solutions Expert (MCSE) - Business Applications |
| Exam Price | $165 (USD) |
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What is the duration of the MB2-718 Exam
- Number of Questions: 45-60
- Length of Examination: 150 minutes
- Passing Score: 700/1000
- Format: Multiple choices, multiple answers
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