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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. The BPM program manager is scheduling Playback 1 for a process application for organizing events. Which of the following parties can be absent during Playback 1?
A) BPM Developer
B) System Architect
C) Process Owner
D) Event Organizer
2. A novice BPM analyst is capturing user stories for a company's marketing campaign process. Which best practice should the program manager recommend to the BPM analyst?
A) Capture use cases only if they are simple.
B) Create a series of wire frame models.
C) Have the developers write user stories.
D) Focus on participants, their actions and sequence of activities.
3. A company needs to speed up its hiring process. A proposal to accomplish this goal is modeled in the following BPD diagram and run against historical data with the Optimizer. The proposed process no longer waits for the background check to complete before putting the new hire into orientation and training.
What is the Service Level Agreement (SLA) that is key to optimizing this process?
A) Total time on "Facilitate New Hire's Orientation".
B) Percentage of new hires that pass "Probationary Review".
C) Wait time on "Background Check".
D) Percentage of new hires that fail "Background Check".
4. A program manager is advising a new client who has begun analyzing process projects to determine which ones should be selected for their first BPM projects. The client presents the diagram below visualizing the projects in terms of their cost/complexity and the value to the company.
What should the program manager advise the client?
A) Redo the business value analysis to ensure customer satisfaction was included.
B) Immediately pursue projects in the B quadrant because of their high value.
C) Consider appetite for BPM as a third axis in this analysis.
D) Remove projects in C quadrant from the inventory because of high complexity and low value.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C |
