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IBM SureMark Printers Models 2xR and 1xR Sales Mastery Sample Questions:
1. Which two SureMark printer life-extending actions are supported by Remote Management Agent monitoring?
A) proactive or reactive replacement of wearing parts
B) updating of instructions for proper printer operation
C) wear leveling of printers in multi-lane stores
D) recording of periodic printer maintenance procedures
2. A retailer is shopping for a new POS printer. What is a key characteristic of the SureMark printer that persuades retailers to purchase the Toshiba brand?
A) wide selection of I/O options, which include RS-485. RS-232. and Ethernet connections
B) 80 LPS and the industry leading MICR reader
C) low purchase price
D) wide selection of warranty and maintenance coverage options
3. Which two components are part of the systems management solution for the 1NR SureMark printer?
A) Systems Management Sensors
B) Remote Management Agent
C) Printer Firmware Manager
D) Light-Path Management
4. What are two practical actions a customer could take based on information made available remotely through the printer sensor system and Remote Management Agent?
A) advise the store that paper will need to be changed in a register soon
B) recharge the printhead to extend its life
C) advise the store when a worn ribbon is causing print quality problems
D) move printers from lanes with lower usage to wear-level their printers
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: B | Question # 3 Answer: A,B | Question # 4 Answer: A,D |




