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IBM S1000-004 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IBM Sterling Order Management, Store and Call Center | 48% | - Design conceptual solution recommendation - Explain architecture and implementation approach - Build business case and value proposition - Capture order fulfillment requirements |
| Topic 2: IBM Sterling Control Tower | 12% | - Explain supply chain visibility and orchestration - Communicate operational impact - Identify exception management benefits |
| Topic 3: IBM Sterling Fulfillment Optimizer with Watson | 12% | - Identify use cases and benefits - Present solution architecture and ROI - Understand fulfillment optimization capabilities |
| Topic 4: IBM Sterling Supply Chain Overview | 4% | - Communicate solution value proposition - Identify client business challenges - Understand IBM Sterling supply chain portfolio |
| Topic 5: IBM Sterling Configure, Price, Quote (CPQ) | 12% | - Articulate efficiency and accuracy gains - Map to client sales process requirements - Understand configuration and pricing capabilities |
| Topic 6: IBM Sterling Inventory Visibility | 12% | - Address inventory management challenges - Describe real-time inventory visibility features - Demonstrate integration and business value |




