] AB-210 Learning Materials: Accelerating Sales Pipelines with AI in Dynamics 365 - AB-210 Actual Lab Questions

Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 : AB-210

  • Exam Code: AB-210
  • Exam Name: Accelerating Sales Pipelines with AI in Dynamics 365
  • Updated: Jul 24, 2026
  • Q & A: 91 Questions and Answers

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Microsoft AB-210 Exam Syllabus Topics:

SectionWeightObjectives
Develop deals using intelligent opportunity research25–30%- Opportunity insights and forecasting
- AI-assisted deal progression strategies
Qualify and prioritize leads using AI15–20%- Lead scoring and qualification models
- AI-driven lead prioritization workflows
Optimize AI-driven sales20–25%- Sales productivity and automation enhancement
- Copilot and AI assistant capabilities in Sales
Configure Dynamics 365 Sales core features for AI15–20%- Data and process setup for AI features
- Sales environment configuration
Extend and enhance Sales10–15%- Integration with Microsoft Copilot and Power Platform
- Extending Dynamics 365 Sales with AI capabilities

Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 Sample Questions:

1. Drag and Drop Question
You are responsible for improving lead prioritization in Dynamics 365 Sales.
Sales managers report that predictive scores do not match current conversion trends.
You need to edit the predictive lead scoring model to improve accuracy based on recent lead data.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


2. A regional manager wants to determine whether a declining opportunity score resulted from reduced customer engagement rather than pricing changes. Which feature provides the most relevant insight?

A) Forecast category configuration
B) Product catalog
C) Relationship Analytics timeline
D) Goal Management


3. A sales director wants representatives to focus on high-priority prospects every morning without manually reviewing hundreds of records. Which feature best supports this objective?

A) Duplicate Rules
B) Security Roles
C) Sales Accelerator worklist
D) Audit History


4. A company is using Dynamics 365 Sales and Microsoft 365.
The company has the following requirements for sales representatives:
- Must store opportunity files in a central location.
- Must collaborate using chat conversations associated with sales
records.
You need to configure the required integrations.
Which two integrations should you configure? Each correct answer presents part of the solution.
Choose two.
NOTE: Each correct selection is worth one point.

A) Configure SharePoint document management.
B) Configure server-side synchronization with Exchange Online.
C) Enable Teams conversation collaboration.
D) Enable OneNote integration.
E) Enable conversation intelligence for collaboration.


5. You are configuring Copilot capabilities in Dynamics 365 Sales for a company.
After enabling Copilot, sellers report that the summary insight banner on Opportunities, Leads, and Accounts is missing key business context and history.
You need to ensure that the missing information is displayed.
Which action should you perform?

A) Enable AI insight cards in the Power Platform environment.
B) Configure the opportunity pipeline view settings.
C) Configure predictive scoring.
D) Configure table auditing.


Solutions:

Question # 1
Answer: Only visible for members
Question # 2
Answer: C
Question # 3
Answer: C
Question # 4
Answer: A,C
Question # 5
Answer: D

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