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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

A) Functional problem
B) Positive finding
C) Good idea
D) Usability problem

2. How can the approach for conducting user surveys be summarized best?

A) Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
B) Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
C) Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
D) Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate

3. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Put the first phone you find in your shopping cart!
B) Which mobile operating system do you prefer?
C) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
D) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".

4. Which of the following is the best description for a usability test session?

A) A document specifying a sequence of actions for the execution of a usability test.
B) A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
C) A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
D) A black-box test technique in which test cases are designed to execute usability scenarios.

Solutions: