SAP C-C4HFSM-91 : SAP Certified Application Associate - SAP Field Service Management 19Q1

  • Exam Code: C-C4HFSM-91
  • Exam Name: SAP Certified Application Associate - SAP Field Service Management 19Q1
  • Updated: Aug 31, 2026
  • Q & A: 88 Questions and Answers

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SAP C-C4HFSM-91 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Mobile Application16%- Offline functionality and data synchronization
- Check-in, checkout, and time recording
- Field service mobile app features
Topic 2: Integration & Extensibility14%- Smart forms and customizations
- Security and permissions
- Integration with SAP Service Cloud / C/4HANA
Topic 3: Service Execution & Completion16%- Forms, reports, and documentation
- Effort, material, and expense recording
- Service call lifecycle
Topic 4: Reporting & Analytics14%- Report templates and configuration
- Data export and analysis
- Standard reports and dashboards
Topic 5: Workforce Management & Dispatching16%- Activity assignment and optimization
- Resource planning and scheduling
- Crowd service and technician management
Topic 6: SAP Field Service Management Fundamentals12%- Solution overview and architecture
- Navigation and basic administration
- Core business processes
Topic 7: Master Data Management12%- Equipment, item, and service call setup
- Partners, skills, and service contracts
- Organizational structure configuration

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

Question 1

Data transmission to and from the cloud is encrypted through SSL. Determine whether this statement is True or False.

A. False
B. True


Question 2

Which platforms are supported for the SAP Field Service Management mobile app? Choose Three correct answers.

A. Windows phone
B. Windows desktop
C. Android
D. Blackberry
E. iOS


Question 3

If I want to build my own dashboard chart in the Analytics and Reporting module, how can I create my data query? Choose the correct answer.

A. Use CCQL
B. Use MS SQL
C. Use ERP API
D. Use the Query API


Question 4

If your customer would like to approve efforts. expenses. materials and mileage before it synchronizes to the ERR how can he do that? Choose the correct answer.

A. He can only approve in the ERP
B. He can approve from his Field Services mobile app.
C. He can go to Workforce Management and access the "Time and Material Journal", where he will be able to approve. reject or make changes to these entries.


Question 5

On mobile, can you access customized reports offline. Determine whether this statement is True or False.

A. False
B. True


Solutions:

Question 1
Answer: B
Question 2
Answer: A,C,E
Question 3
Answer: B
Question 4
Answer: C
Question 5
Answer: B

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