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BlackBerry BCP-620 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration with Microsoft Exchange Environment | 25% | - Service account permissions - Messaging and collaboration integration - Exchange Server compatibility |
| Maintenance, Monitoring and Troubleshooting | 20% | - Monitoring services and tools - Common issues and resolution - Backup and recovery |
| BlackBerry Enterprise Server (BES) Architecture and Planning | 20% | - Design for scalability and high availability - Infrastructure requirements - Database and server sizing |
| Installation and Configuration | 20% | - Component configuration - Network and security settings - BES installation procedures |
| Security and Policy Management | 15% | - IT policy implementation - Compliance and access control - Encryption and authentication |
BlackBerry Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment Sample Questions:
Question 1
All international offices plan to double their BlackBerry device user count in the next year. What is the minimum number of BlackBerry Enterprise Server instances that should be installed for this growth? (Choose one)
A. Two in Australia, one in Hong Kong, three in Texas
B. Two in Australia, two in Hong Kong, two in Texas
C. One in Australia, one in Hong Kong, two in Texas
D. One in Australia, two in Hong Kong, two in Texas
E. One in Australia, two in Hong Kong, three in Texas
Question 2
The operating system of the BlackBerry Enterprise Server in London is Windows 2000 SP4 and the operating system of the BlackBerry Enterprise Server in New York is Windows 2003 SP1. What must be changed before upgrading to BlackBerry Enterprise Server software version 5.0? (Choose one)
A. Upgrade the Windows 2003 SP1 to SP2
B. Upgrade the Windows to Windows XP
C. Upgrade Windows 2000 SP4 to Windows 2003 SP1
D. Upgrade both servers to Windows 2008
E. Upgrade both servers to a minimum of Windows 2003 SP2
Question 3
When installing BlackBerry Enterprise Server software version 5.0 in the international offices, which operating system is unsupported by the BlackBerry Enterprise Server? (Choose one)
A. Windows Server 2003 SP1
B. Windows XP SP2
C. Windows Server 2003 SP2
D. Windows Server 2003 R2
E. Windows Server 2008
Question 4
Which statement is true about upgrading both BlackBerry Enterprise Server instances to BlackBerry Enterprise Server software version 5.0? (Choose two.)
A. The administration roles and administrative accounts are deleted and must be recreated from the BlackBerry Administration Service console
B. Service books and IT policies are updated and sent automatically to BlackBerry devices that are running BlackBerry Device Software version 3.8 or later
C. BlackBerry Enterprise Server system administrators can still manage the BlackBerry Enterprise Server instances from any pre-existing distributed installations of BlackBerry Manager
D. The BlackBerry device users automatically complete a slow synchronization after the upgrade is complete
E. Earlier versions of BlackBerry Web Desktop Manager remain functional
Question 5
When the BlackBerry Service Account is part of the Domain Administrator group, what is likely to happen? (Choose one)When the BlackBerry Service Account is part of the Domain Administrator? group, what is likely to happen? (Choose one)
A. Calendar synchronization from Microsoft Outlook to the BlackBerry device will not function
B. Sending email messages from the BlackBerry device will fail
C. Calendar synchronization from BlackBerry device to Microsoft Outlook will fail
D. Receiving email messages on the BlackBerry device will fail
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: A,B | Question 5 Answer: C |




