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BlackBerry BCP-520 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: BlackBerry MVS Solution Overview | 20% | - Introduction to Mobile Voice System - Solution benefits and use cases |
| Topic 2: Integration & Configuration | 25% | - Gateway and trunk configuration - Telephony infrastructure integration - High availability and redundancy |
| Topic 3: MVS Architecture & Components | 25% | - PBX / IP-PBX interface components - Integration with BlackBerry Enterprise Server - Core architecture and server roles |
| Topic 4: Features & Troubleshooting | 10% | - Common issues and resolution - Voicemail integration - Call handling and unified communications |
| Topic 5: Deployment & Provisioning | 20% | - Pre-deployment planning and assessment - User and device provisioning - Installation and setup procedures |
