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Salesforce AP-213 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manufacturing Cloud Overview | 10% | - Identify key capabilities and features - Understand use cases for manufacturing organizations - Describe Manufacturing Cloud value proposition |
| Account-Based Forecasting | 20% | - Manage demand forecasts at account level - Configure Forecast Trending - Understand forecast adjustment workflows - Set up forecast sharing and visibility |
| Predictable Service Management | 20% | - Manage service levels and milestones - Track service performance metrics - Configure service entitlements and contracts - Implement service case automation |
| Reports and Dashboards | 15% | - Build executive dashboards - Use analytics for decision making - Create and customize Manufacturing Cloud reports - Configure report sharing and subscriptions |
| Einstein Activity Capture for Manufacturing | 15% | - Manage connected calendars - Configure Einstein Activity Capture - Understand data privacy considerations - Synchronize emails and events |
| Administration and Configuration | 20% | - Customize page layouts and record types - Set up territory management - Manage users and roles in Manufacturing Cloud - Implement security settings - Configure product and asset management |
Salesforce Accredited Agentforce Manufacturing Professional Sample Questions:
If an organization would like to apply a rebate program to more than one account, which course of action should be taken to accomplish this requirement?
- A. Add each account to the rebate benefits related list to the rebate program
- B. Add each account to the members related list on the rebate program
- C. Create a new rebate program for each account
Correct Answer: B 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
Which Manufacturing Intelligence dashboard should a consultant use to identify products that could upsell and cross-sell across all accounts for the next quarter?
- A. Team Targets
- B. Pricing Insights
- C. Whitespace Analysis
Correct Answer: C 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
Universal Containers would like to use Manufacturing Cloud to forecast its spare part demand based on the number of defective part cases logged by customers and part orders requested by distribution partners.
Which customization is required for Advanced Account Forecasting to meet these requirements?
- A. A custom forecast fact table with the Data Processing Engine (DPE) definition from the prebuilt asset, Generate Forecast for Product Categories
- B. A custom forecast fact table and DPE definition
- C. A custom forecast fact table
Correct Answer: B 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
Customer service reps would like to set up end-to-end service processes to manage the entire service operation lifecycle. Which tool should the consultant use to set up these processes?
- A. Service Automation Studio
- B. Service Process Studio
- C. Manufacturing Cloud Studio
Correct Answer: B 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
The warranty claim adjudicators on the global warranty team at Universal Containers noticed that the Claims page in the Warranty Lifecycle Management app is not showing when the warranty for the asset ends. What should the consultant recommend the warranty team do as part of claims processing?
- A. Register the asset by creating the Asset record and Product Warranty Terms record for the asset.
- B. Register the asset by creating the Asset record and Asset Warranty Terms record for the asset.
- C. Register the asset by creating the Asset record and Warranty Term Coverages record for the asset.
Correct Answer: B 🗳️
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