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Microsoft AB-210 Exam Syllabus Topics:

Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 Sample Questions:

1. You use price lists in Dynamics 365 Sales. Some price lists have expired.
Users need to be able to continue to manage their opportunities.
Which option is possible?

A) Users can add the expired price list to opportunities created prior to the expiration date.
B) Opportunities that use the expired price list will display a warning that prices must be replaced.
C) Users can add the expired price list to an opportunity but will see a warning.
D) Opportunities that use the expired price list can continue through their lifecycle.

2. A seller follows AI recommendations but ignores one because the customer recently announced an unexpected budget freeze. Which principle best describes appropriate AI usage?

A) AI always overrides human judgment.
B) AI predictions become permanently incorrect.
C) AI recommendations cannot be questioned.
D) Human judgment remains important.

3. Drag and Drop Question
You are responsible for improving lead prioritization in Dynamics 365 Sales.
Sales managers report that predictive scores do not match current conversion trends.
You need to edit the predictive lead scoring model to improve accuracy based on recent lead data.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

4. A company plans to deploy a Dynamics 365 Sales Hub app.
An administrator creates a Power Platform environment with the following configuration:
- The environment does not have a database.
- The environment is a sandbox environment.
- Access to the environment is restricted to a security group.
- The administrator has the System Administrator role.
You need to ensure that the administrator can deploy Dynamics 365 Sales.
Which two actions should you perform? Each correct answer presents part of the solution.
Choose two.
NOTE: Each correct selection is worth one point.

A) Enable server-side synchronization.
B) Add Dataverse and enable Dynamics 365 apps.
C) Assign a Dynamics 365 Sales enterprise license to the administrator role.
D) Create a new environment.
E) Remove the security group restriction.

5. Your company is preparing sellers for complex enterprise opportunities.
The company wants sellers to gather relevant insights before initial account engagement.
You need to determine when using the Sales Research Agent is appropriate.
In which two scenarios are you able to use the Sales Research Agent? Each correct answer is a complete solution. Choose two.
NOTE: Each correct selection is worth one point.

A) Analyze internal data sources only without querying the web if Bing search consent is disabled.
B) Update opportunities with the results of the research that it does, including updating risk and importance criteria.
C) Analyze business performance by asking questions and receiving an AI-generated blueprint and then iterating using follow-up questions on the canvas.
D) Engage automatically through emails to request information to allow you to research and understand the account.

Solutions: