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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

Question 1

U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)

A. Credit card status
B. Credit card number
C. No annual fee credit card
D. 1% cash back credit card

Question 2

To which types of decisions can Pega Customer Decision Hub be applied?

A. Determining how to retain a customer
B. Determining why response rates for a campaign in one region are below average
C. Determining the cause of a customer's problem
D. Determining how to optimize the product portfolio to increase market share

Question 3

U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

A. Increase the action value of the Platinum Plus card.
B. Increase the context weight of the Platinum Plus card.
C. Increase the business weight of the Platinum Plus card.
D. Increase the starting propensity of the Platinum Plus card.

Question 4

Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A. Engagement policies and Arbitration
B. Contact policies
C. Segmentation
D. Audience

Question 5

U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab? (Choose Two)

A. Map the real-time container to a business structure level
B. Add contact policy rules
C. Enable web channel
D. Define the starting population

Solutions: