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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Teams and Team Building | ~17% | - Team types and effectiveness
|
| Behavioral Influences | ~17% | - Individual behavior drivers
|
| Organizational Culture | ~17% | - Culture definition and components
|
| Group Development | ~17% | - Group formation and stages
|
| Leadership | ~17% | - Leadership theories and styles
|
| Performance Evaluation | ~17% | - Evaluation systems and methods
|
WGU Organizational Behavior (GTO1, C715) Sample Questions:
A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?
- A. Coordinator
- B. Controller
- C. Motivator
- D. Planner
Correct Answer: A π³οΈ
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What is true about the relationship between performance evaluation and motivation?
- A. The relationship does not depend on the perceptual process.
- B. The relationship is strongest when employees know that traits are the criteria used for the evaluations.
- C. The relationship is strong for employees but weak for managers.
- D. Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
Correct Answer: D π³οΈ
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Which option defines organizational culture?
- A. A system of unique physical parameters that describes the organization
- B. A unique system of shared organizational meaning
- C. A method of stratifying the organization's target market
- D. A human resources department program for recognizing diversity
Correct Answer: B π³οΈ
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Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?
- A. A system that emphasizes rewards for individual contributions as well as for selfless contributions
- B. A system that emphasizes group rewards for maximizing productivity
- C. A system that emphasizes individual rewards for aggressive competitiveness
- D. A system that emphasizes group rewards based on aggressive competitiveness
Correct Answer: A π³οΈ
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An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?
- A. The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.
- B. Environment is the single element in determining an individual's behavior.
- C. Personality and behavior are based solely on environmental factors.
- D. Studies demonstrate that environment influences behavior but has no influence on personality.
Correct Answer: A π³οΈ
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