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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics | 5% | - Reporting and Insights
|
| Topic 2: Integration and Data Management | 15% | - Data Handling
|
| Topic 3: Solution Design | 20% | - Architecture Design
|
| Topic 4: Domain Expertise | 20% | - Nonprofit Solution Identification
|
| Topic 5: Implementation Strategies and Best Practices | - NPSP Configuration and Setup
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
Question 1
A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff.
How should a consultant meet this requirement?
A. Update the assigned Permission Set.
B. Create a criteria-based sharing rule.
C. Update default sharing to Public Read/Write.
D. Create and assign a new profile.
Question 2
A nonprofit wants to make a substantial technology shift that will affect multiple teams and departments.
Which two initial steps should a consultant discuss with the nonprofit?
Choose 2 answers
A. Form a powerful guiding coalition.
B. Deploy features to meet departmental requirements.
C. Summarize final technology implementation steps.
D. Establish a sense of urgency.
Question 3
A development associate receives a corporate matching gift and failed to indicate the original donation was supposed to be matched.
Which solution should the consultant recommend?
A. Select Manage Soft Credits and change the Contact Role to Matched Donor.
B. Select Find Matched Gifts and click on the Find More Gifts button.
C. Create a lookup field on the Opportunity object for matched gift donor.
D. Create a Lightning quick action to find the matching gift.
Question 4
A nonprofit enters donation data both into Salesforce and an external accounting system to reconcile. This process is time-consuming.
What should the consultant recommend to reduce manual data entry and improve efficiency?
A. Accounting Subledger
B. NPSP Data Importer Templates
C. Data Import Wizard
D. Advanced Mapping
Question 5
A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event.
The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce.
How should the data be entered*?
A. Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create k^a relationship between the board member and the individual.
B. Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Enter a Partial Soft Credit for the board member.
C. Create a relationship between the individual and the board member with a Related Opportunity Contact Role of Soft Credit. Create the donation opportunity for the individual.
D. Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Add the
Solutions:
| Question 1 Answer: B | Question 2 Answer: A,D | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: D |




