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Adobe 9L0-903 Exam Syllabus Topics:

Adobe Pages End User Sample Questions:

1. A customer claims that her Mac cannot connect to her AirPort Express network at home. Which of the following would be the BEST question to ask her FIRST?

A) Can any other computer successfully join her network?
B) What type of wireless card is installed in your Mac?
C) Does your ISP support wireless access to the Internet?
D) Have you upgraded to Mac OS X v10.5.8?

2. According to Apple Technician Guides, what should be completed before performing any take-apart steps when replacing a part in any Apple product?

A) Disconnect and reconnect all internal cables.
B) Order all available service parts for the appropriate configuration of the product.
C) Gather all necessary tools and perform all preliminary steps.
D) Lay the product on its side so it will not fall over.
E) Discharge the CRT and establish an ongoing ground.

3. A computer service technician says "I don't use ESD precautions and have never had a problem." What (if anything) is wrong with this statement?

A) Nothing is wrong with this statement.
B) ESD happens only to inexperienced technicians.
C) ESD damage may not appear immediately.
D) ESD damage is really not as bad as everyone thinks.

4. Which THREE of the following symptoms would most likely be resolved by performing an SMC reset as a first step? SELECT THREE

A) Network / Internet connectivity issues
B) USB and/or FireWire port(s) do not function
C) Computer does not turn on
D) Cursor is unresponsive in Finder
E) Computer does not sleep / wake from sleep

5. What precautions should be taken if a discharged CRT must remain exposed for any length of time?

A) You should perform a full set of video adjustments on the CRT.
B) You should remove the CRT from the computer or display assembly.
C) You should reset the Power Manager Unit on the logic board.
D) You should establish an ongoing lead between the CRT anode and ground.

Solutions: