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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You are a member of the CsAdministrator group that supports a Microsoft Lync Server 2013 datacenter. The datacenter consists of one pool named ConPool01. You implement Enterprise Voice. Some users still use desktop phones that are connected to the local Private Branch Exchange (PBX) to make and receive calls. Some users who have PBX desktop phones report that they can no longer make or receive calls with their desktop phones. You need to ensure that users can place calls from their desktop phones. What should you do?

A) In Voice Policy, select the Enable bandwidth policy override checkbox.
B) On the Edge server, download the certificate chain and then restart the Lync services.
C) In Voice Routing, create a new Dial Plan.
D) Validate configuration for the Line Uniform Resource Indicator (URI).

2. You support a customer whose network environment includes Microsoft Lync Server 2013. The Global client policy is set up for web search and file download. Each department within the company is on its own subnet. The switches are configured with Access Control Lists (ACL) that are limiting access to other subnets, including the one on which the Lync 2013 servers reside. Users in the company's accounting department report that new internal users are not showing up in their Lync
2013 searches. These users are internal, and there are no Lync Director servers deployed. You need to ensure that users in the accounting department are able to find new users when they search the Lync address book. What should you do?

A) Allow TCP port 443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.
B) Run the Set-CsClientPolicy -Identity Global -AddressBookAvailability FileDownloadOnly cmdlet.
C) Browse to %LOCALAPPDATA%\Microsoft\Communicator\<sipaddress>, delete the GalContacts.db file, and then close and reopen Lync 2013.
D) Allow TCP port 4443 to the internal web services' fully qualified domain name (FQDN) configured in Lync Topology Builder.

3. You support a Microsoft Lync Server 2013 environment.
The network includes:
-An Enterprise Edition Front End Pool with two Front End Servers,
-A mediation server that is collocated on the Front End Server, and
-A media gateway with 4 Tl trunks for public switched telephone network (PSTN) connectivity.
Users report intermittent outbound PSTN call failures. There are no issues with inbound PSTN
calls. You view the event log information as shown in the exhibit. (Click the Exhibit button.)

You need to find out why outbound calls are failing.
Which two event IDs should you investigate? (Each correct answer presents a complete solution. Choose two.)

A) 46027
B) 46009
C) 44009
D) 46026

4. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

A) Run the Remove-CsConferenceDirectory cmdlet.
B) Run the Move-CsConference Directory cmdlet.
C) Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
D) Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.

5. DRAG DROP You support a Microsoft Lync 2013 environment in your customer's network. A single front-end Microsoft Lync Server 2013 server is configured to support a session initiation protocol (SIP) domain named proseware.net. All computers in the network are members of an Active Directory Domain Services (AD DS) domain named proseware.local. You configure Lync to support users from a new SIP domain named contoso.net. The users of the contoso.net SIP domain report that their Lync client is able to connect to the Lync server only after manual configuration. Users of the proseware.com SIP domain are able to connect to Lync server automatically, both internally and externally. You need to enable the internal and external automatic discovery features for the users of the new contoso.net SIP domain. Which fully qualified domain name (FQDN) should you add to the subject alternative name (SAN) in each certificate request? (To
answer, drag the appropriate FQDN to the correct certificate request. Each FQDN may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

Solutions: