Avaya 3000-2 : ACSS Small and Medium Enterprise (SME) Communications

  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: May 28, 2026
  • Q & A: 103 Questions and Answers

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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. In addition to IIS, which two other software prerequisites do you need for a CCR installation? (Choose two.)

A) MS-SQL 2005/Express
B) Microsoft .NET Framework 3.5 Family Updates
C) MSDE 2000
D) DCOM service
E) Microsoft C#


2. Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)

A) Dial the shutdown short code to shutdown the card before removing the SD card.
B) Use the Manager application to shutdown the card before removing the SD card.
C) Just pull out the card; special shutdown is not required.
D) Use the System Status Application to shutdown the card before removing the SD card.
E) User System Monitor to shutdown the card before removing the SD card.


3. A customer has an existing network of three IP Office systems with Small Community Networking and Voicemail Pro at their main location. Each location has their own set of outside lines. They would like to add in redundancy for their voicemail server in case the network between the main office and the remote office goes down. Which two must be added to the IP Office network and configuration to accomplish this? (Choose two.)

A) Distributed Voicemail license at the remote locations
B) VoiceMail Pro Server at each location
C) Distributed Voicemail license at the main office
D) Backup Voicemail license at the remote locations
E) Preferred Edition license at each location


4. What is used within CCR for sending wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset?

A) The Supervisor Scheduler is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.
B) The SQL manager is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset using database information.
C) Delta Server is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.
D) The CCR wallboard client is used to send wallboard messages (Scheduled and Instant), Setup Housekeeping schedule - Database backup, Re-Index database, and Real time statistics reset.


5. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?

A) Nss3033211234
B) NCID3033211234
C) NCLI3033211234
D) Ns3033211234


Solutions:

Question # 1
Answer: A,B
Question # 2
Answer: B,D
Question # 3
Answer: B,E
Question # 4
Answer: A
Question # 5
Answer: D

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